Retail & Customer Service

We are Nestlé – the Good food, Good life company.

Our Purpose

Our purpose is to unlock the power of food to enhance quality of life for everyone, today and for generations to come – this is why we exist, and what inspires us to make a positive contribution to society – for individuals and families, communities and our planet.

Guided by our values rooted in respect, we work alongside partners to contribute to society while ensuring the long-term success of our business. We call this Creating Shared Value, and we embed it in everything we do.

Our scale

With around 4,000 people across offices, factories, distribution centres and retail boutiques in Australia, we believe that the different backgrounds, ways of thinking and cultural experiences of our people at every level of our business make for a richer workplace and give us the insight and innovation to grow and continually delight our equally diverse consumers.

Our Brands:

It’s a thrill to walk through a supermarket or shop online and see our iconic brands and products in almost every aisle and category. Nestlé has an unrivalled portfolio of international and local brands like NESCAFÉ, KIT KAT, MAGGI, UNCLE TOBYS, NESPRESSO, PURINA, SUSTAGEN and MILO.

Discover a career where you can Be a force for good with the world’s largest FMCG company!


2000+ Brands
186 Countries
270,000 Employees

Life at Nestlé

Diversity and Inclusion

Our culture of diversity and inclusion benefits both our people and our consumers. A diverse workplace challenges and inspires the ways we think, innovate and create. At Nestlé, we constantly seek new and better ways to work together, building from our past success into the future.

Health & Wellbeing

Our people are at the heart of everything we do, so we make sure we look after them! We have a range of health and wellbeing programs which vary depending on where you’re based, but include free flu vaccinations, health check-ups, and mental health first aiders.


We know priorities – at home and work – can blend and blur on any given day. We trust our people to make choices about when and where they get their job done, so that they can better balance their work and personal commitments. In fact, our flexible and inclusive work culture has been recognised with a FlexAble certification from WORK180 social enterprise.

The world at your feet

Our success at Nestlé is driven by the talented people that push our business further, year after year. We foster a culture of high performance by providing opportunities to grow and shape your career through challenging and rewarding work across our business. If you have the ability and the ambition, the possibilities for your career are endless, and firmly in your hands – your future is yours for the making! Whether you choose to grow in your current role or take on new responsibilities, we’re there to support your development and set you up for success.

Global networks

Working for a global company like Nestlé means having the opportunity to learn from inspiring leaders and colleagues all around the world. You’ll collaborate across local and global teams and experience the many different areas of our business operations.

Giving back

Our commitment to the environment goes deeper than what we do as a business – it’s what we do as individuals as well. We live it in the way we challenge people every day to think about doing the right thing for our environment, from disposing of our lunch wrappers correctly to keeping it front-of-mind in how we contribute in the day-to-day performing of our roles. We’re also active in giving back to the local communities in which we operate, with local community grants and even worldwide volunteering efforts!

Nestlé Needs YOUth

We’ve made a global commitment to help 10 million young people worldwide access economic opportunities by 2030. Locally, we bring this to life through opportunities for youth like our internship programs with several leading universities (many of whom go on to join us permanently), an award-winning Graduate program, and mentoring programs.

Nestlé in Oceania

The first Nestlé factory in Oceania was opened in Sydney in 1908. Today, we employ over 5,000 people across offices, factories, distribution centres and retail boutiques in Australia, New Zealand and the Pacific Islands.

While we are a food and beverage company (the largest one in the world at that!), our focus is much bigger than just nutrition and food sciences. Here at Nestlé, we are always moving forward with what’s next, where our values are not just focused on our employees but also for our consumers, our communities and our shareholders. We are also incredibly involved in minimising the impact on the environment.

In a company of this size and scope, the opportunities are endless for you to make an impact with the work you do. Your experience with us may cover different brands, different business areas, or even different countries.

There are myriad different fields and areas you can work in at Nestlé, from manufacturing to sales to technology – we even have a few doctors and veterinarians!

Living Our Purpose

Our purpose shapes everything we do as we strive to enhance people’s lives through nutrition, health and wellness, and work towards a better future for our world.

We live it when we enable and inspire people to lead healthier and happier lives. We live it through our zero-waste goal, water-use reduction and recycling innovations. We live it by engaging with internships, mentoring opportunities and partnerships with universities.

We live it when we support local communities; when our people volunteer at women’s shelters, with children in need, or with indigenous groups. And we live it through initiatives like our global youth initiative, which helps to equip young people with the skills they need to thrive in tomorrow’s workplaces by providing apprenticeships and training opportunities, supporting entrepreneurs in relevant industries like food service, and by hiring young people to work with us.

Our Videos

Featured Video

All Videos

Explore Careers Executive Series with Sandra Martínez, CEO of Nestlé Oceania
our graduates sat down to discuss their personal experiences and career journey with Nestlé. Our aim is to support youth by providing access to information, insights and resources to help upskill the next generation of future leaders.
At Nestlé, It Starts With YOUth! We believe that the future of tomorrow starts with the youth of today
Nestlé Asia, Oceania, and sub-Saharan Africa invites you to Be a force for good
Nestlé Youth Day
Nestlé needs YOUth - The power of potential, the power of YOUth
Story of an artwork –Nescafé & Jeremy Donovan
How we work – Flex at Nestlé
Nestle Net Zero Roadmap
Extraordinary year, Extraordinary people
The parenting Index 2021
Advancing Gender Equality - Nestlé
Nestle Women in IT
The Good Village
The Wrap on soft plastics
Apprentice - Mitch
Nestlé Professional Golden Chef Program

STEM at Nestlé

The Nestlé brand produces and sells much-loved products all around the world. To do this, we need a wide range of skills, including those from many areas within STEM.

Among our ranks, we have people in fields like information technology, engineering, food technology, manufacturing, production, health and safety, and medical science. These roles offer market-leading opportunities for our people to grow across our brands, locations, and roles.

Our people work on projects to enhance improvement to services, product innovation, safety, environmental monitoring, analyse data to understand patterns and trends, lead product waste reduction activities, enable our logistics operations to perform efficiently, monitor food safety and ensure compliance of products.

Things to Know

If you have an interest in Science, Technology, Maths, Data and how things work – you could be one step closer to an engineering or science career.

Look for an organisation that aligns with your own personal values, and can offer opportunities for career growth and development.

The operational world is changing at a rapid pace, automation is a key growth area within the manufacturing industry, and at Nestlé we have some of the best automation and networking systems in the world.

Gender Equality at Nestlé

At Nestlé, diversity is our greatest strength.

When it comes to gender balance, we’re very proud of the progress we have made so far – we have more women than ever in managerial roles, our people have access to more flexible work arrangements than ever before, and all our people (regardless of gender) have access to generous parental leave. We recognise however that there is much more to be done. In Oceania, we have a local gender balance action plan, based on three key areas:

Bold leadership

We know that increased commitment, transparency, and accountability generates results. As such, we have a solid and public commitment from our leaders to promote a more gender-balanced workforce across all levels of the organisation, with a key focus on gender balance across our senior levels.

Empowering culture

We work to foster a culture built on trust, respect, fairness, and equity, and we support this with policies and training – for example, we train all our people managers in unconscious bias, and we have policies around flexibility and parental leave that are built to support our people regardless of their gender.

Enabling practices

Underpinning our leadership and culture are more specific Human Resources practices that we use to enable all of the above to happen. This includes actions like undertaking specific recruitment campaigns to attract more women to roles where there is typically an imbalance, building succession plans, and tracking as many relevant statistics as possible to ensure we’re making progress.

Things to Know

A lack of confidence can hold us back. You need to believe in yourself before you can instil confidence in others. At Nestlé, we work to create a community where we can support each other, share stories and discuss difficult issues without judgement – and have fun too. Unity is power – we are stronger together.

We know priorities – at home and at work – can blend and blur on any given day, and our How We Work flexibility policy reflects that. We trust our people to make choices about when and where they get their job done so that they can better balance their work and personal commitments. We’re proud to have been recognised externally for our flexible and inclusive work culture, with certifications from FlexAble and Work180.

Nestlé partners with organisations working within the wider industry to address gender balance concerns. One of these is Wayfinder, an initiative that aims to increase the visibility of careers in supply chain and logistics and break down industry stereotypes

Cultural Diversity at Nestlé

As a multi-national company, we’re positioned to provide a wealth of opportunities and challenges across a truly global business network.

Our diversity brings fresh, innovative thinking to how we approach new and existing challenges. You’ll have the opportunity to learn from inspiring leaders and colleagues, collaborate across local and global teams, and experience the many different areas of our business operations.

Our corporate business principles are at the heart of our company. Available in over 50 languages, they reflect the basic ideas of fairness, honesty, and a concern for individuals and families, communities and the planet.

Things to Know

Values based on respect

Our culture is built on respect – for ourselves, for others, for diversity and for the future. Respect goes beyond simple courtesy – it informs our decisions at each level of the organisation and guides the experience we offer.

Unconscious bias

When working as a diverse team we need to go one step further; we need to be inclusive. This means accepting others as equal members of a team and being aware of unconscious bias. Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. Everyone holds unconscious biases about various social and identity groups including gender and our people are being trained on being aware of bias.

Human rights

Embedding human rights into our day-to-day operations means everyone who works at Nestlé needs to understand what human rights entail. Our onboarding program includes human rights training that aims to provide more than just a general understanding and allows our people to understand how human rights abuses relate to the company as a whole but also their own areas of responsibility

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Unfortunately there are currently no positions available at Nestlé, please check back soon.